Shipping Information

At Alpha110, we work to make sure your order reaches you safely and conveniently. Below you'll find general information about our order processing, delivery, and shipment tracking.

Order Processing

Once you place an order, our team will process and prepare it for dispatch.

Processing and dispatch times may vary depending on product availability, order volume, and other circumstances. Orders are generally shipped after they have been successfully confirmed and processed.

Delivery Time

Delivery times can vary depending on your location, courier service, weather conditions, public holidays, and other factors.

Once your order has been dispatched, the courier will handle the delivery of your package to the address provided at checkout.

Please note that delivery estimates are not guaranteed and may occasionally be affected by circumstances beyond our control.

Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on your delivery location, order size, and the shipping method available for your order.

Order Tracking

After your order has been dispatched, you may receive a tracking or consignment number.

You can use this number on the courier's official website to check the current status of your shipment.

If your tracking information does not appear immediately, please allow some time for the courier to receive and scan your parcel.

Delivery Address

Please make sure that your name, phone number, and delivery address are correct when placing your order.

Alpha110 may not be responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided by the customer.

Delayed Deliveries

Although we work with courier services to deliver orders as quickly as possible, delays can sometimes occur due to:

• Weather conditions
• Public holidays
• High shipment volumes
• Incorrect or incomplete addresses
• Courier-related delays
• Unexpected circumstances

If your order appears to be significantly delayed, please contact us and we'll do our best to assist you.

Delivery Issues

If you receive a damaged package or an incorrect product, please contact us as soon as possible. We may request photos or videos of the package and product to help us investigate the issue.

For more information about returns and exchanges, please refer to our Return & Exchange Policy.

Contact Us

If you have any questions about shipping or your order, please contact Alpha110:

Phone: 03087635116
Email: help.alpha110.store@gmail.com

Please include your order number when contacting us about a specific shipment.

Alpha110 — Thank you for shopping with us!